1. Introduction
At GiftLookup.com ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website giftlookup.com (the "Website") or make a purchase from us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
2.1 Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our Website. The personal information we collect may include:
- Contact information (such as name, email address, mailing address, and phone number)
- Billing information (such as credit card number, billing address, and other payment details)
- Account information (such as username and password)
- Purchase history and preferences
- Communications and correspondence with us
2.2 Usage Data
We may also collect information about how the Website is accessed and used ("Usage Data"). This Usage Data may include:
- Your computer's Internet Protocol address (e.g., IP address)
- Browser type, browser version, and pages of our Website that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers and other diagnostic data
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process and fulfill your orders
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our Website when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Website
- To monitor the usage of our Website
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Types of cookies we use:
- Essential Cookies: Required for the Website to function properly
- Functional Cookies: Allow us to remember choices you make and provide enhanced features
- Analytics Cookies: Help us understand how visitors interact with our Website
- Advertising Cookies: Used to deliver advertisements relevant to you and your interests
5. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- For Legal Purposes: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- To Protect Rights: We may disclose your information to protect the rights, property, or safety of GiftLookup.com, our customers, or others.
- With Your Consent: We may disclose your information for any other purpose with your consent.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update, or delete the information we have on you
- The right of rectification—to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction—to request that we restrict the processing of your personal information
- The right to data portability—to receive a copy of your personal information in a structured, machine-readable format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
If you wish to exercise any of these rights, please contact us using the contact information provided below.
9. Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@giftlookup.com
- By phone: +44 1260 369261
- By mail: Studio 37, Collins Hill, Chapmanchester HD9 6PH, United Kingdom
