Terms & Conditions

Last Updated: March 15, 2024

1. Introduction

Welcome to GiftLookup.com ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at giftlookup.com (the "Website") and your purchase of our products.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website.

2. Definitions

  • "Customer", "You", or "Your" refers to you, the person accessing this Website and accepting these Terms and Conditions.
  • "Product" refers to the natural handmade soaps and related items offered for sale on our Website.
  • "Order" means a request made by you to purchase a Product from us.
  • "Content" means all information, text, graphics, logos, photographs, images, moving images, sound, illustrations, and other materials featured, displayed, or used in or on the Website.

3. Purchases

3.1 Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the Products available on the Website. However, we do not guarantee that the colors, features, specifications, and details of the Products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the Products.

All Products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any Products at any time for any reason.

3.2 Pricing and Payment

All prices are shown in USD and exclude taxes and shipping costs unless otherwise stated. We reserve the right to change prices for Products displayed on the Website at any time, and to correct pricing errors that may inadvertently occur.

Payment can be made by credit card, debit card, or other methods as indicated on the Website. By providing your payment information, you represent and warrant that you have the legal right to use any payment method(s) in connection with your purchase.

3.3 Order Acceptance and Fulfillment

Once we receive your Order, we will send you an Order confirmation email. This email confirms that we have received your Order, but does not confirm acceptance of your offer to purchase the Product. We may need to verify certain information before accepting your Order.

We reserve the right to refuse or cancel your Order at any time for reasons including but not limited to:

  • Product availability
  • Errors in the description or price of the Product
  • Errors in your Order
  • Suspected fraudulent activity

If we cancel your Order after payment has been processed, we will issue a refund to the original method of payment.

4. Shipping and Delivery

We ship to the address specified by you at the time of purchase. You are responsible for ensuring the accuracy of the shipping information provided.

Delivery times are estimates only and commence from the date of shipping, not the date of order. We are not responsible for delays outside our control, such as delays caused by shipping carriers, customs processing, or other events.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Returns and Refunds

Please refer to our Refund Policy for information about returns, exchanges, and refunds.

6. User Accounts

You may need to register for an account on our Website to access certain features or to make a purchase. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

You agree to accept responsibility for all activities that occur under your account or password. You must immediately notify us of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

7. Intellectual Property

The Website and its original Content, features, and functionality are and will remain the exclusive property of GiftLookup.com and its licensors. The Website is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of GiftLookup.com.

8. User Responsibilities

By using our Website, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a purchase
  • Maintain and promptly update your account information
  • Maintain the security of your account
  • Not use the Website for any illegal or unauthorized purpose
  • Not violate any laws in your jurisdiction
  • Not share your account credentials with others

9. Prohibited Activities

You may not engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of the Website in any medium
  • Using any automated system, including "robots," "spiders," "offline readers," etc., to access the Website
  • Transmitting spam, chain letters, or other unsolicited email
  • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Website
  • Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure
  • Uploading invalid data, viruses, worms, or other software agents through the Website
  • Collecting or harvesting any personally identifiable information from the Website
  • Using the Website for any commercial solicitation purposes
  • Impersonating another person or otherwise misrepresenting your affiliation with a person or entity
  • Interfering with the proper working of the Website

10. Disclaimer of Warranties

The Website and Products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

GiftLookup.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we strive to provide accurate product descriptions, we do not warrant that Product descriptions or other Content on the Website are accurate, complete, reliable, current, or error-free.

11. Limitation of Liability

In no event shall GiftLookup.com, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website or Products
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless GiftLookup.com, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, and agents from and against all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Website
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your use of the Website caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Website.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@giftlookup.com
  • By phone: +44 1260 369261
  • By mail: Studio 37, Collins Hill, Chapmanchester HD9 6PH, United Kingdom